FAQ
Orders and Shipping
What are the shipping costs?
- In Italy: €5 for orders under €100. Free for orders equal or greater.
- In Europe: €10 for orders under €150. Free for orders equal or greater.
Which countries do you ship to?
We ship all over Italy and Europe. Shipping costs may vary depending on the destination country.
What are the delivery times?
The jewelry, being handcrafted, is generally delivered within 2-3 business days from shipment. However, during peak order periods, delivery times may be extended.
How can I track my order?
You will receive a link with the tracking code via email as soon as your order is entrusted to the courier, usually within 1-2 working days from confirmation.
What should I do if I don't receive the tracking link?
If you have not received the code within 2 business days, please contact us by email at: madeinc.italy@gmail.com
Products
Can jewelry get wet?
Jewellery can come into contact with water. It is recommended to avoid prolonged contact with substances such as perfumes or soaps
Returns and Refunds
Can I change my order after purchase?
Yes, you can request a change by writing to us as soon as possible at madeinc.italy@gmail.com
Can I change my order?
You can change your order by sending an email to madeinc.italy@gmail.com
Payments
What payment methods do you accept?
We accept several secure and fast payment methods:
- Credit, debit or prepaid cards (Visa, Mastercard, etc.)
- PayPal
- Apple Pay
- Google Pay
All payments are protected by encryption systems to ensure maximum security of your data.
Do you have any other doubts?
Write me directly for any information!